PriDip Web Solutions - Privacy & Policy
At Pridip Web Solutions, we respect your privacy and are fully committed to protecting the personal and business information of our users. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use our SMS Marketing Portal, website, services, and related tools. By using our platform, you agree to the collection and use of information in accordance with this policy. We collect information to provide better services, improve platform functionality, and ensure secure and reliable SMS delivery. The information we collect may include personal details such as your name, email address, mobile number, business name, billing information, and login credentials at the time of registration or service usage. We may also collect business-related data such as contact lists uploaded by you, SMS message content, sender IDs, templates, delivery reports, campaign schedules, and usage statistics. Additionally, technical information such as IP address, browser type, device information, access times, and system logs may be collected to maintain platform security and performance. The information collected is used strictly for legitimate business purposes. This includes account creation and management, SMS campaign delivery, processing payments, managing credits, providing customer support, improving platform services, ensuring regulatory compliance, monitoring system activity, and preventing fraud or misuse. We do not sell, rent, or trade your personal or business data to third parties for marketing purposes. You retain full ownership of all contact lists, message content, and campaign data uploaded to the platform. Pridip Web Solutions does not claim ownership of your data and does not access or use your SMS content except where required for message delivery, technical support, system troubleshooting, or compliance with legal obligations. You are solely responsible for ensuring that recipient data is collected lawfully and that proper consent has been obtained before sending messages. Our platform may process and disclose information when required to comply with applicable laws, telecom regulations, court orders, or lawful requests from government authorities. This includes compliance with SMS regulations, DLT requirements, and data protection laws where applicable. We may also disclose information to protect our rights, prevent illegal activities, or ensure the safety of our platform and users. We take reasonable technical and organizational security measures to protect user data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted connections, restricted access to sensitive information, and regular system monitoring. However, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. Our platform may use cookies or similar tracking technologies to enhance user experience, maintain sessions, and analyze usage patterns. Cookies help us understand how users interact with our platform and allow us to improve performance and functionality. You may disable cookies through your browser settings, but some features of the platform may not function properly as a result. We may integrate third-party services such as SMS gateway providers, payment processors, and analytics tools to operate our services efficiently. These third-party providers have their own privacy policies and data handling practices. Pridip Web Solutions is not responsible for the privacy practices of third-party services, but we ensure that only trusted and necessary providers are integrated with our platform. We retain user information only for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, and enforce our terms and policies. Users may request account deletion; however, certain data may be retained as required by law or for legitimate business purposes such as accounting and compliance. Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their accounts. You must ensure that your use of the platform complies with applicable privacy and data protection laws and that exported or downloaded data is securely stored and protected from unauthorized access. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, we will take steps to remove it promptly. Pridip Web Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on the platform, and continued use of the services after such changes indicates acceptance of the updated policy. Depending on applicable laws, you may have rights to access, update, correct, or request deletion of your personal information. Requests will be processed subject to identity verification and legal requirements. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, you may contact Pridip Web Solutions at support@pridipwebsolutions.in or visit https://sms.pridipwebsolutions.in . This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Users are encouraged to consult legal professionals to ensure compliance with applicable laws and regulations.
